top of page

Oody Privacy Policy

CrossAxis Inc. is committed to protecting and respecting your privacy.

We may collect, process, use and disclose your information when you use the Oody travel social app (“Oody App”), optional services made available within the Oody App, and other apps that integrate with or work in conjunction with the Oody App (collectively “Apps”); personal information we collect when you visit websites maintained by us relating to our Apps (“Websites.” Apps and Websites are collectively referred to as “Services”); and personal information about you provided by other users of the Service.


(a)What Does Oody App Collect?

1. Information Concerning Your Account

When you create an Oody account in order to access the Services (an “Account”), Oody will ask you to provide your email address. This information is necessary because we may send message via email as part of our ongoing efforts to detect and deter unauthorized or fraudulent use of or abuse of Services. We may also use your registered email address to provide you important information about Services.

2. Device Information and Access Logs When You Use Our Service

When you use Services, we may obtain and maintain certain electronic identification or log data that is automatically provided by your device such as: device type, OS type, IP address, language settings, device identifier, advertising identifier or mobile application identifier. This information is necessary as part of our ongoing efforts to detect and deter unauthorized or fraudulent use of, or abuse of, Services, as well as to provide you with customized options, and optimize the Service for your device. Also, please note that a third party advertising identifier may be associated with your Account through our internal identifier.


(b)What About Information I Create About Myself and Share With Others?

1.User-Generated Content

In addition to the information described above, you may choose to set your profile information (e.g. display name, profile picture, etc.) and show who you are to other Oody users or corporate account administrators within Services. Furthermore, you may choose to create “user-generated content” such as text, photos, geolocation data, and share this user-generated content with other users.

Please note that the profile information and user-generated content you share with others can be copied, stored, or disseminated by the recipients and potentially accessed by unintended third party recipients due to the nature of digital data. We encourage you to be very attentive and cautious when you generate and share your personal information or content with others.


(c)How Does Oody Use My Information?

To provide Services and any Additional Services, Oody, as a data controller or joint data controller, uses your personal information for the following purposes in accordance with this Privacy Policy:

  • to provide Services and any Additional Services to you and to allow you to transmit your user-generated content to other Oody users;

  • to respond to requests you may make to use Additional Services;

  • to enable us to provide customer support, and to respond effectively to your inquiries and claims;

  • to conduct user surveys;

  • to notify you of any other important information regarding Services and any Additional Services,

  • to verify your identity;

  • to monitor, detect and deter unauthorized or fraudulent use of, or abuse of, Services;

  • to verify yourself or to notify you in case any unauthorized use occurred;

  • to improve and/or optimize Services and any Additional Services; and

  • to measure the effectiveness of advertisements that we place on the Internet or in other media.


(d)How Does Oody Protect My Personal Information?

To fulfill our commitment to respecting and protecting your privacy and the confidentiality of your personal information, Oody has implemented appropriate technical and organizational security standards, including industry-standard safeguards to prevent unauthorized access or disclosure, misuse, alternation, or destruction of your information. Because no method of electronic transmission or method of data storage is perfect or impenetrable, we cannot guarantee that your personal information will be absolutely safe from intrusion during transmission or while stored in our systems.

To help protect your privacy and confidentiality of your personal information, we also need your help. Please do not share your password with others, or use the same passwords you use for other services. Also, please notify us in the event you suspect any unauthorized use of your Account or any other breach of security via our customer support.


(e)Where Is My Personal Information Transmitted and Stored?

To provide Services in a reliable and responsible manner, Oody processes and stores your information on secure servers located in Japan where CrossAxis Inc. located. There may be a possibility that the data protection level in Japan do not reach to data protection law in your country or region requires. All such transfers are performed in accordance with the requirements of applicable law.


(f)How Long Does Oody Keep My Information?

Oody retains the personal information you provide while: your Account is active; for the length of time needed to fulfill any of the applicable purposes of use described in this Privacy Policy; or to comply with applicable laws and regulations.

We may retain your personal information following the closure or termination of your Account if retention is reasonably necessary:

  • to comply with applicable laws, regulations or legal obligations;

  • to provide and complete customer support service;

  • to resolve disputes between or with Oody users, for the duration of the applicable limitation period; or

  • to detect and deter unauthorized or fraudulent use of, or abuse of, Services.


(g)Does Oody Use Outside Service Providers or Agents?

To provide Services, it sometimes is necessary for Oody to enlist third party service providers to process user data, which may include your personal information. These service providers include delivery agencies, providers of customer support services, and so on. These service providers may store your data in countries or regions where do not have the data protection laws at the level that is required in your country or region. In such a case, we will take measures to protect your personal information such as entering into a contract regarding data protection. We strictly evaluate all such third party service providers. We take reasonable steps to ensure that they have established appropriate and secure information administration and organizational control systems. We impose binding contractual obligations on such service providers to comply with applicable laws and regulations regarding the processing of personal information. We also require that they access your personal information only to the extent necessary to perform tasks in accordance with our instructions, and for no other purposes.


(h)Does Oody Give My Information to Third Parties?

Other than as described in this Privacy Policy and other applicable privacy policies or addendums, Oody will not provide your information to any third parties without your consent, unless we believe in good faith that we are required or permitted to do so under applicable laws.

(i)Does Oody Use Cookies or Other Similar Technologies?

We use cookies and similar local storage technologies. A cookie is a small text file that is stored on your computer when visiting a website. This text file stores information that can be read by the website when visiting it again at a later date. Some of these cookies are necessary because otherwise the site is unable to function properly.

We use cookies:

  • to help us maintain your session when you use Services and/or any Additional Service;

  • to enhance security of our systems;

  • to help us understand how people use Services and to improve them.

We also use the following third party cookies on the Website:

  • Google Analytics

By continuing to use Services, you consent to our use of cookies and similar technologies in accordance with this Privacy Policy.

Most Internet browsers allow you to control whether or not to accept cookies. If, however, you deactivate cookies or limit the ability to set cookies, you may not be able to obtain the full benefit of the Website or access all of its functions, which may limit your overall user experience.

(j)How to Request Data Deletion?

You have the right to request the deletion or removal of personal data. If you wish to exercise any of your data subject rights, please submit your request via email at or use the in-app "Support" option. We will respond to all requests in accordance with applicable laws. For security purposes, we may also take additional steps to verify your identity, such as asking you to link your email address with your account, or asking you to answer questions regarding your activities on our Services.


We may modify our Privacy Policy from time to time for various reasons including to improve our privacy practices, to reflect changes to our Service, and to comply with relevant laws. If you have any questions about this Privacy Policy, please contact us by email at


​This Privacy Policy was last updated on Sep. 10th, 2021, and it was initially released on Mar. 23rd, 2018.

bottom of page